Essential HR Pty Ltd ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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1. Collection of Personal Information

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We collect personal information necessary to provide our services and conduct our business operations. The types of personal information we collect may include:

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• Name, email address, phone number, and mailing address

• Business details (if applicable)

• Employment information (if applicable)

• Payment and billing details

• Information provided through customer inquiries or feedback

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We collect personal information through various methods, including but not limited to:

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• Our website forms and subscription services

• Direct interactions via phone, email, or in person

• Social media platforms and third-party integrations

 

You may choose not to provide certain personal information; however, this may limit our ability to provide certain services.

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2. Use of Personal Information

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We use personal information for purposes including:

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• Providing and managing our services

• Communicating with clients and customers

• Processing payments and invoices

• Responding to inquiries and customer support requests

• Marketing and promotional communications (with opt-out options available)

• Compliance with legal and regulatory obligations

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3. Disclosure of Personal Information

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We may disclose your personal information to third parties in the following circumstances:

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• Service providers assisting in business operations (e.g., IT support, payment processors, marketing agencies)

• Legal or regulatory authorities when required by law

• Business partners or affiliates, where relevant to our service provision

• Any other third parties with your consent

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We do not sell or rent personal information to third parties.

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4. Data Security and Storage

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We implement reasonable security measures to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. These measures include:

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• Secure databases with restricted access

• Encryption of sensitive data where applicable

• Regular security audits and assessments

 

While we take precautions, no data transmission over the internet is entirely secure. Users should take their own precautions to protect their personal information.

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5. Access and Correction of Personal Information

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You may request access to or correction of the personal information we hold about you by contacting us at hrsupport@esshr.com.au. We will respond to requests within a reasonable timeframe, subject to applicable legal exceptions.

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6. Cookies and Tracking Technologies

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Our website may use cookies and similar tracking technologies to enhance user experience, gather analytics, and improve our services. Users may adjust their browser settings to refuse cookies, but this may affect website functionality.

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7. Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites. We encourage users to review their privacy policies before providing any personal information.

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8. International Data Transfers

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In some cases, we may store or process personal information outside of Australia. If we transfer data internationally, we will take reasonable steps to ensure it remains protected under the Privacy Act 1988 (Cth).

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9. Complaints and Contact Information

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If you have concerns about how we handle your personal information, you may contact us at:

Essential HR
Email: hrsupport@esshr.com.au 
Phone: 0419 568 899
Address: 74 Brighton Road, Glenelg East SA 5045

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We will respond to complaints in accordance with the APPs and aim to resolve issues promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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10. Updates to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The latest version will be posted on our website with the effective date.

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